The CWIS SAP Project team, in partnership with utilities and regulators, has documented our learning from the development and early use of the tool

Learning Brief#1
Roll-Out of CWIS SAP In Lusaka

This brief presents how the CWIS SAP tool can be used to support the implementation of inclusive sanitation policies, drawing on the example of Zambia. The brief highlights key legal, policy, regulatory and institutional reforms in the Zambian sanitation sector to enable public institutions to embrace their mandates with regards to non-sewered sanitation. It then presents points of policy implementation at which the CWIS SAP tool can be used to support decision-making, based on the experience of testing the tool in Lusaka in partnership with the National Water Supply and Sanitation Council (NWASCO) and Lusaka Water Supply and Sanitation Company (LWSC). .

Learning Brief#2
Regulatory Use Cases

This brief explores how the CWIS SAP tool can support regulatory processes for sanitation services, drawing on the project’s work with the Water Services Regulatory Board (WASREB) in Kenya. Regulatory authorities in Eastern and Southern Africa are increasingly taking an active role in regulating the provision of both sewered and non-sewered sanitation services and must balance the interests of multiple stakeholders with respect to quality of service, access, affordability, and financial sustainability. This brief highlights regulatory processes that can be implemented to promote equitable sanitation, including disaggregating costs, identifying subsidies, allocating investment resources, and designing sanitation levies. It then discusses how CWIS SAP can contribute to these processes. .

Learning Brief#3
Strengthening Utility Accounting and Cost Management Systems

This brief documents key learnings on current systems for capturing financial data and the ways these systems affect decision-making processes, with a focus on LWSC’s experience. Reforms to utility accounting systems, particularly disaggregating water and sanitation into separate business lines and further separating costs and revenues of different sanitation services into sub-business units, can support better-informed decisions on sanitation investments, service delivery, and tariffs. The brief outlines improvements planned by partner utilities and their regulators for upgrading utility financial management systems, additional steps to consider, and the role the CWIS SAP tool can play in the process.

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